[Acronis Cyber Protect Home Office, Acronis True Image: Common backup errors | Knowledge Base

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

Can anyone suggest why Acronis is failing to auto-cleanup older versions to release space? Each full backup version is around GB, GB is you add the differentials. Update: Acronis reports my total backups size as being GB in the app. Yet when I check the folder size it’s around GB larger than that. The folder contains a single continuous chain of backups all in sequence.

Has Acronis lost track of things? One thing to mention, I’ve instructed Acronis not to delete my first version. I can’t see why but could it be that it removes this from the total backup size calculation?

Paul, automatic cleanup only works on completed version chains and then runs when a new version chain has been successfully started with a new full backup image, so you need to allow extra space for this. Note: Please do not expect any instant reply for private messages as I am often unable to access these due to forum timeout errors!

Ok but it had 3 complete version chains available in addition to the first one which it’s been told to keep. Why wouldn’t it just delete the oldest of the 3? That aside though, can you tell me why Acronis reports the total backups size to be GB less than it is in the actual backups folder? However that still doesn’t explain its failing to free up space.

Just now I kicked off a new backup and clicked ignore to the disk space warnings. It managed to complete with a little room to spare on my disk. So now Acronis reports my total backup size as GB, I have 5 complete chains numbered 1 to 5 and still it hasn’t deleted any. The limit is set to GB. Paul, I do not personally use the setting to limit the size of backups to a specific value though I suspect that retaining the first version of the backup may be in play here.

X completed chains plus 1 further full backup image before the oldest chain is deleted. I preferred not to use the number of chains method as it’s a little harder to predict storage usage.

If I had plenty of disk space I would happily go that way. I don’t know what’s gone wrong here, I guess I’ll have to restart the chains from scratch to reset things. I have two machines I setup on a different network that backup to a NAS using Acronis and they both handle this setting perfectly.

Thanks for your help Steve. The automatic cleanup stops working when one move the archive to another drive using proper option to do it. Sometimes it stop with no obvious reason. Same here. Nothing in the cleanup options has been saved. Create a new Backup Task, closed the app and when i newly oppened it – nothing has been saved! FYI after making changes to a task, the version chain is reset. For example, if you say to cleanup after 7 incrementals, it completes 5 and you chqnge the task, you’ve got 7 more to go now.

It also won’t cleanup until th next full has completed. And last, if you are using a cleanup day count, like 7 days Basically, best to start with a clean backup task and not edit it if you can avoid it and I’d recommend using of backups to retain instead of number of days. MVP LogViewer MVP Google Drive Cleanup Utility Cloning Correctly Clone vs Backup Community Tools Contact Support Product Documentation Common OEM Drivers.

Why not??? You can try downloading the most current version, right click and “run as admin” even if logged in as admin, and try a repair install.

Then create a new task with a unique, never used name and try again. If that first do it, I’d remove the app, run the cleanup tool with right click and “run as administrator” reboot and reinstall clean, but you’ll be starting over completely new, which means making new tasks and running fresh backups.

The exact same thing happened. The Options settings for Automatic Cleanup did not save. I performed the backup as well.

Kreuzritter, can you post a screen shot of your Backup Scheme page settings for the task where you see this problem? The options that I use that work are shown below. In reply to okay. Deb: did they fix your issue? I’m having the same issue with cleanup set to a size restriction.

The settings reset when I switch between viewing backup jobs. Andrew, please ensure that you have the Backup Scheme set to be Custom scheme in order for it to retain your cleanup settings correctly. I ended up saving it custom “2TB cleanup” and this worked. I think where people are getting confused is they think each backup job has its own custom scheme as the interface would lead one to believe and it’s what I’m accustomed to being an old Ghost user.

This isn’t the case. Perhaps it should be revisited by developers. Automatic cleanup rules To delete obsolete backup versions automatically, you can set one of the following cleanup rules:. The first backup version option Often the first version of any backup is one of the most valuable versions. This is true because it stores the initial data state for example, your system partition with recently installed Windows or some other stable data state for example, data after a successful virus check.

Do not delete the first version of the backup – Select this check box to keep the initial data state. The program will create two initial full backup versions. The first version will be excluded from the automatic cleanup, and will be stored until you delete it manually. If you select incremental or differential method, the first backup chain will start from the second full backup version. And only the third version of the backup will be incremental or differential one.

After two years it decided to change all the settings of the jobs back to default :. Dean, the settings being reset is a known issue caused by a change on the Acronis servers that deal with their dashboard feature! Acronis have asked for users to submit Feedback including an Acronis System Report from affected computers. Authored on. Order Asc Desc. Date within – Any – 1 day 3 days 1 week 2 weeks 1 month 2 months 6 months 1 year. Automatic Cleanup not saving or working for Incremental Backups.

Thread needs solution. Posts: 3. Comments: 4. How can I get the Automatic Cleanup to work? Steve Smith. Posts: Comments:

 
 

Acronis true image 2017 automatic cleanup not working free download. 40366: Acronis Cleanup Utility

 

You can also uninstall the product using the EXE installation file: run the installation file of the product that you want to uninstall and select the option Uninstall:. If the product fails to be removed using the above methods, then the Cleanup Utility can be used to uninstall it. As a precautionary measure, prior to using the Cleanup Utility, we highly recommend that necessary backup measures be taken to preserve your data. The utility does not remove Acronis Secure Zone.

If you have other Acronis products installed, the utility will damage their installation. Acronis True Image application can usually be removed by dragging it to the Trash. If you need to remove all the traces of the application, follow the steps below:. Skip to main content. Operating Systems: Windows macOS. Last update: You can also uninstall the product using the EXE installation file: run the installation file of the product that you want to uninstall and select the option Uninstall: If the product fails to be removed using the above methods, then the Cleanup Utility can be used to uninstall it.

Solution As a precautionary measure, prior to using the Cleanup Utility, we highly recommend that necessary backup measures be taken to preserve your data. Was this article helpful?

 

Acronis true image 2017 automatic cleanup not working free download. 69830: Acronis True Image 2017-2021: free mandatory software update for Acronis Cloud features

 
Either the stream is corrupted or the archive options are incorrect. Symptoms Backup to a managed vault fails with a message: Version 12 of method ‘1’ of component ” is not supported. Earlier backups are deleted by chains.

 
 

Acronis true image 2017 automatic cleanup not working free download.48668: Acronis True Image: Cleanup Utility

 
 

Steve Smith. Posts: Comments: Alan, welcome to these public User Forums. Are you launching ATI from an Administrator account as required by the application? Normally, just clicking on the OK button should be all that is needed to save the changes made. Products: Acronis True Image 9. Yes, I was running ATI from an administrator account.

The backup menu option “Delete”, which has always existed in the program, removes a backup completely, with all of its versions. Acronis True Image for Windows introduced a new option for you to have more control over local backups – “Clean up versions”.

This feature permits deleting just the selected backup versions and their dependencies on demand, without changing automatic cleanup rules and waiting until they are applied. If you want to delete: All backup chains except for the last, then click Delete without modifying the selection. If some of the backup versions are missing e.

TIB files were deleted, renamed or moved in Windows Explorer , the program will detect it and offer to delete broken records and dependencies. To learn about deleting backups from Acronis Cloud, check the product documentation here. Last update: This article applies to: All Acronis Products Introduction In order to uninstall any Acronis backup product, you can start the installer executable or choose product from software list.

If this does not work for any reason, please start the full installation file executable and choose the option to remove the product. If the steps above do not lead to the full product removal, please use the Microsoft FixIt tool.